Privacy Policy

1. Introduction

ReadRoost ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IT certification study platform.

2. Information We Collect

2.1 Personal Information

• Name and email address (for account creation)
• Payment information (processed securely through Stripe)
• Profile information you choose to provide

2.2 Study Data

• Quiz answers and scores
• Flashcard study progress
• Study streaks, XP, and achievement data
• Notes you create within the platform

2.3 Usage Information

• Log data and analytics (anonymized)
• Device and browser information
• Feature usage statistics (aggregated and anonymized)

3. Analytics and Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products and services and online activity. Additionally, we use this information for site optimization, fraud and security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

4. How We Use Your Information

We use the collected information for:

• Providing and maintaining our Service
• Processing payments and managing subscriptions
• Sending important service updates and notifications
• Improving our Service through anonymized analytics
• Providing customer support
• Detecting and preventing fraud or abuse

5. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

• With your explicit consent
• With trusted service providers (like Stripe for payments) under strict confidentiality agreements
• When required by law or to protect our rights
• In case of a business transfer (with advance notice to users)

6. Data Security

• HTTPS encryption for all data transmission
• Regular security audits and updates
• Secure cloud hosting with industry-standard protections
• Password hashing and secure authentication

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and personal information
• Export your data in a portable format
• Opt-out of non-essential communications
• Object to processing of your personal information

8. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will permanently delete your personal information and encrypted content within 30 days.

9. International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable data protection laws.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@readroost.com
• Contact form: readroost.com/contact